🍎 Your #1 Source for Streaming Support
🔐 Account Help
How do I reset my password?
Visit our password reset page and follow the steps. If you don't receive an email, check your spam folder.
Can I share my account with family?
Yes! You can stream on up to 4 devices simultaneously. For more devices, consider our Family Plan.
📺 Streaming Help
Why is my stream buffering?
Buffering can happen if your internet speed is below 10Mbps. Try these steps:
- Close other apps using bandwidth
- Restart your router
- Switch to a wired connection if possible
How do I use the stream on the TV
During live games, click the View the Cast Icon on the player to go to the cast icon on the right of the player and cast your device on the available devices your connected too. .
📱 Mobile App Guide
Where do I download the app?
iOS: App Store
Android: Google Play
at this time its a private app "MetsXMFanZone"
How do I enable notifications?
Go to App Settings → Notifications → Toggle To links on the main screen of page to get to different pages.."
💳 Subscription Help
How do I cancel my subscription?
Log in → Account Settings → Subscriptions → Cancel Plan. No hidden fees—cancel anytime.
Do you offer discounts?
No! But we will be adding some New Features soon before 2026 season.
🔧 Troubleshooting
Why can't I log in?
Ensure your email and password are correct. If you're still stuck, contact support.
My app crashed—what do I do?
Update to the latest version or reinstall the app. If the issue persists, let us know!
📞 24/7 Support
We're here to help!
💬 Live Chat: Click the chat icon in the bottom-right corner.
📧 Email: support@metsxmfanzone.org
📱 Phone: 1-347-798-7694